Services

VoicePath is a full service systems integrator.

We have the in-house resources and expertise to engineer, support and service complete end-to-end business solutions. Technology is only as good as the organization that is implementing it and the comprehensive value added business applications that have been engineered around it.

Our Professional Services team uses proven methodologies in analyzing your business needs, engineering custom applications and integrating comprehensive business solutions.

Initial Site Survey

The ideal situation is for one of our cabling engineers to be part of your planning process. They are available to discuss your plans before you hit the drawing table and can assess your business needs and make preliminary recommendations.

Cabling

Looking to have additional voice and data jacks installed in your existing office? Moving to a new location and need someone to install the voice and data jacks? VoicePath can be brought in at any stage of the way, and network your telephone and/or computer systems. No matter what type of cabling is required, we are your Network Cabling Solution Provider.

Planning
& Design

Our technicians ensure that not only are your present voice and data cabling requirements being looked after; but recommendations on future locations can be addressed now. By having the foresight to address these concerns now; cost savings can be realized by planning in advance.

Installation

Our technicians have been factory-trained by the leaders in the telecommunications and cabling industry, and are forced to follow stringent guidelines. This attention to detail again ensures that your voice and data cabling needs have been handled professionally and will bring you years of trouble-free operation.

Certification

VoicePath is an authorized dealer for Nortel, Avaya and Hubbell. By entrusting your voice and data requirements to an Authorized dealer, this ensures that you can take advantage of the latest technologies, your equipment will have the latest software, and you can be safe in knowing that your equipment has the backing of the largest companies in our Industry.

Project
Management

We’ll review the project scope, identify resources needed by both the customer and VoicePath, and identify the time commitment required by both parties. We’ll define the project schedule, perform site reviews, and provide weekly status reporting on all activities during the project implementation.

Telephone +
Voicemail Systems

Whether your scenario is a 3 user, single-site location or a multi-national company with over 2000 users, VoicePath can show you the right solution for your company. We are the only authorized dealers for the Durham area and have been named the best telephone company by the Durham Business Times for Service Excellence.

System
Training

We provide instructor led training for all products we provide. Training can range from a short 1-hour tutorial on product features, a more comprehensive hands on orientation, or even all the way through to extensive multi-day technical classroom sessions.

Computer Integration Services

Network and IT design + implementation IT infrastructure auditing Network cable installation Proactive IT maintenance and monitoring Microsoft ® server, Exchange and SharePoint VMware / data redundancy implementations Linux server implementation and support One point of contact for all IT questions.