Client Support Services

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Our Customer Support Centre is your first point of contact for service and support related inquiries. Our fully trained Customer Support representatives are readily available to assist you, and will ensure your requirements are accessed and addressed in a timely manner. Some of the services they provide include:

  • Scheduling of Moves, Adds, Changes (MAC)
  • Scheduling and dispatch of technical resources
  • Order desk
  • 1st Level Help Desk Support
  • Second Level Technical Support
  • Remote Maintenance
  • Interface with 3rd party Telco’s

After hours support and emergency resolution is available 24 hours a day, 7 days a week.

Customers can select from and combine the following service and support options based on their requirements.

  • Customer Support User issues
  • 24/7/365 Maintenance Agreements
  • Time and Material support (T&M)
  • Remote dial in services for support

For the best service in the Region call 905-440-4748